Frequently Asked Questions

Everything you need to know about shopping with Cogs Toys & Games

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unused products in their original packaging. Please contact our support team to initiate a return shipping label.

Are your products safe for children?

Absolutely. All toys and games at Cogs Toys & Games meet or exceed international safety standards (ASTM and EN71) to ensure a safe play environment.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated during the checkout process.

Can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.